Bito Inc. - Notice history

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have seen an increase of errors on Claude Sonnet 4 as of 15:10 UTC (8:10 PDT).

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We have confirmed that all success rates have returned to normal at this time, and are closely monitoring to ensure no further issues.

We are seeing success rates return to normal across the Anthropic API, Console, and Claude.ai. Our engineers are continuing to work to ensure no further recurrences of impact.

Our engineers are continuing to work to recover public API success rates, though text-only requests to Claude.ai should return responses as expected. We will continue to provide updates as we make progress towards full recovery.

We are seeing increased rates of errors on requests to all models, and are continuing to work to mitigate impact from the ongoing GCP disruption. We will provide additional updates as soon as possible.

Image and file uploads on the API or through Claude.ai are unavailable, as a result of the ongoing issue impacting GCP. Requests involving text-only are likely to be successful, but we are continuing to await further updates regarding resolution of the underlying platform issue.

We have identified that the current elevated error rates are a result of an ongoing outage impacting GCP, and associated services. We will continue to provide updates as we work to resolve these ongoing impacts.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We are currently investigating this issue.

From 15:30–17:09 UTC, we saw elevated errors on requests to some models. This issue is now resolved.

This incident has been resolved.

The issue resulting in elevated error rates on requests to some models, including Claude 3.7 Sonnet, has been resolved. We are currently monitoring closely to ensure no further recurrence.

We have identified a hypothesis and we are working on mitigating the issue.

We are continuing to investigate this issue.

We think the issues with Claude Sonnet 3.7 have been resolved.

We think we've fixed the issue and we're monitoring right now until the errors level off.

While our actions have reduced the number of errors in aggregate, this has not fully gone to zero.

The incident has been resolved.