Bito Inc. - Elevated errors on Claude 3.7 Sonnet – Incident details

All systems operational

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Elevated errors on Claude 3.7 Sonnet

ResolvedPartial outage1 hour 27 minutes

Affected

Third Party: Anthropic → api.anthropic.com

Operational from 8:57 AM to 10:24 AM

  • ResolvedUTC
    We think the issues with Claude Sonnet 3.7 have been resolved.
  • MonitoringUTC
    We think we've fixed the issue and we're monitoring right now until the errors level off.
  • IdentifiedUTC
    While our actions have reduced the number of errors in aggregate, this has not fully gone to zero.
  • InvestigatingUTC
    We think we've established a new root cause for the errors and we're actively working to confirm our hypothesis.