Bito Inc. - Elevated errors on Claude 3.7 Sonnet – Incident details

All systems operational

Elevated errors on Claude 3.7 Sonnet

Resolved
Partial outage
Started over 1 year agoLasted about 1 hour

Affected

Third Party: Anthropic → api.anthropic.com

Operational from 8:57 AM to 10:24 AM

Updates
  • Resolved
    UTC
    Resolved
    We think the issues with Claude Sonnet 3.7 have been resolved.
  • Monitoring
    UTC
    Monitoring
    We think we've fixed the issue and we're monitoring right now until the errors level off.
  • Identified
    UTC
    Identified
    While our actions have reduced the number of errors in aggregate, this has not fully gone to zero.
  • Investigating
    UTC
    Investigating
    We think we've established a new root cause for the errors and we're actively working to confirm our hypothesis.